Pet peeves and blooming hope, compassion and empathy
There more we read, listen, reflect and observe, the
more one has to wonder how we have survived thus far and whether what today
looks like so much dramatic bluster will not lead inevitably to some
miscalculation, some mis-communication, some deviant and aberrant behaviour,
whether by a large political actor, or some mole somewhere.
Irritability, suspicion, cynicism, distrust and
outright disbelief are everywhere. Just yesterday, while walking on a
designated path, I moved two steps to my left, to cross over to my car, when I
heard these words from a silent cyclist, “I could have fallen!” To which I
replied, unceremoniously, “I did not hear you, you jerk!” There was no auditory
signal of anything coming behind me, and there were no other sounds that would
have prevented my hearing a bell, or even a small horn, or even a small voice,
“passing on your left”.
Having lost sight of responsibilities, we revert
nearly always to “rights” as if my walking interfered with the cyclist’s right
to safety, without his having to play his part by signalling. It is hardly
surprising that cyclists and motorists are in a conflict on city streets
constructed for cars and only much later modified, but only slightly to avoid
huge costs, to accommodate the two-wheelers. And my insignificant incident did
not occur between opposing cultures, religions, languages or even
nationalities. Imagine the potential for conflict when any combination of those
factors is introduced. History, tradition, belief…these also play a part in our
perceptions of the potential for conflict.
And we each have our “red-line” when walking through
our normal day:
· A
customer who mis-represents the work of a colleague,
· the
receptionist or clerk who does not seem to “hear” the details of our message,
and does not provide the comfort of repeating both our needs and his/her
instructions so that ‘cleaning up’ whatever the fall-out might be,
· a
mechanic who snuffs off a client’s question about what was wrong with the car,
· a
colleague who makes a request to fetch mail and paper while on vacation having
already made the similar request to another friend, without telling either
party
· a
co-worker who defies modest and polite and respectful requests to not shout to
another co-worker, preferring not to make the 20-foot walk, to ask the question
quietly and in private
· a
supervisor who utters the words of reductionism: “everything that led up to
this conversation is in the past, and has no bearing on our going forward”.
All petty peeves, yes?
And they also encapsulate an attitude of both the
scribe and the culture. Harper Lee, author of To Kill a
Mockingbird, expressed an incisive view, very hard to refute: people
generally see what they want and hear what they want and expect. (Thanks to Julie Nesrallah, CBC Radio 2, "Tempo" host, this morning, on Harper Lee's birthdate)
In the light of that insight, your scribe could well
be depicted as the “author” of his own negative perception, and the river of
peeves that listed above.
Just as this
piece is being written, I meet a young recent university grad who announces
that she will start, on Monday next, her new career… counselling, coaching,
mentoring and treating elderly people with dementia, following a four-year
course to prepare. My eyes welled, my heart skipped a beat and I congratulated
her not only on the accomplishment of her graduation, but even more for her
choice of vocation. A member of the new cohort of university graduates who have
had the opportunity to study abroad (she in Sweden!), when asked, “What is the
most important thing you learned in your preparation?” responded, without skipping
a beat, or taking a breath, “Well, that everyone is different and we have to
listen carefully, and treat each person in a manner that is appropriate to
them!”
Her smile, her enthusiasm for both her accomplishments
and her prospects and the modest yet unmistakeable courage and strength with
which she is approaching the next chapter of her life made all the petty
complaints, irritations, complications, unmet expectation and thwarted human
encounters pale, dissipate and dissolve in hope, joy and wonderment. In
whatever nursing home she works, the elderly will be the beneficiaries of her
“presence” not merely her skills. And there is little if any doubt that their
lives will be infused with a new light in the midst of their unique and
sometimes frightening darkness.
With all the blather about the Korean peninsula, (and
who can either ignore or dismiss the dangers?), the pounding executive orders
just today overturning the Obama environmental ban on fossil fuel drilling in
protected national parks and potentially off the coast of oceans, the
“me-first” bullying sanctioned, lead and unleashed by the “leader of the free
world” and the deception and chicanery coming out of too many political sewers
(capitals) to mention, this young graduate’s person, life, education and
determination put it all to shame.
As one who could need her professional insights in the
not-too-distant future, I am more aware than she of the irascibility and the
intransigence, and the depression and the fatalism of her prospective patients/clients.
One can only hope that those in whose professional company she works will
comprehend the magnitude of her responsibilities, and the support and
compassion she warrants for the full length of her professional life.
It is little candles of hope, light, promise, optimism
and courage that will be needed not only to care for the elderly suffering from
dementia, but to inspire generations after her to continue to tilt the scales
in favour of humanity, compassion, empathy, agape and understanding and away
from the current reduction to numbers, dollars, actions and eviscerated reports
and bylaws that crowd both the consciousness and the unconsciousness of
millions.
It is almost impossibleafter only a few hours to recall the encounter with
the cyclist from that early morning walk….thankfully! I want to meet more
graduates like this one and read and hear much less from the Oval Office and
many other political operatives as well!
Don’t we all!